The Better Business Bureau have been targeted as the latest providers of a “trusted source” for email phishing attempts. Not that the BBB are actually doing something wrong, but have been targeted by the spammers as a face for their campaign due to their trustworthiness, and in this case, the concern that happens when you get an email from them saying something is wrong.
With this latest email (I received 2 today, even though I am not in the US) they use the threat of a complaint against your company to get you to click on a link in the email.
Here is a copy of the email
RE: Case # 18558568
The Better Business Bureau has been filed the above-referenced complaint from one of your clients on the subject of their dealings with you.
The detailed information about the consumer’s concern is presented in enclosed document.
Please give attention to this matter and let us know about your opinion.
We encourage you to open the ATTACHED REPORT to reply this complaint.
We look forward to your prompt response.
Better Business Bureau
So again, it is a case of being careful when something like this appears in your mailbox. Don’t panic and click the link to see what the issue is, if in doubt hover over the link and it will tell you in the status bar of your email program the real link that it will take you to.
If it looks in any way suspicious, leave it alone.